Existing Customers

Need technical assistance?

Use this page to submit product support requests to the Haevek team. Send us the issue, environment, and business impact, and we will route it directly to the engineers supporting Falcon deployments in the field.

Primary Channel

Form or email both work.

Submit the request below or email support@haevek.com if you already have the details assembled.

Support Hours

8am-8pm Eastern Time

Technical support is currently staffed Monday through Friday, excluding Company holidays.

Need Something Else?

Use the right intake path.

For sales, Test Flight, press, or partnership requests, use the contact page instead.

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Fill the required fields before submitting the request.

Engineer-routed intake · Business-hours support coverage

Support request queued.

Your request has been captured. A Haevek team member will follow up using the contact email you provided. If this needs a parallel commercial follow-up, use the contact page as well.

Contact Haevek